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Distributors of all makes of passenger, bus, truck and agricultural tyres.

Privacy Policy

Cockpit Practices Related to the Protection of Confidential Personal Data

Cockpit Tyres National (PTY) LTD. ("Cockpit"), respects the privacy of the visitors and users of its Internet website. This document describes the practices adopted by Cockpit concerning personal data, including the circumstances in which it may be collected, the purposes for which it may be used, and the people for which it is intended. The Cockpit Internet website has a particular aim and its characteristics are unique to it. If additional personal data acquisitions are necessary for the Cockpit Internet website in particular, you will be so informed on the website.

Personal Data

Generally, the Cockpit Internet website does not require you to disclose your personal data. It may be that Cockpit requires you to provide your personal data in order to better meet your needs, for example, to establish correspondence, to respond to your request, and other similar circumstances. “Personal data” may include your name, addresses, telephone number, email addresses, and other specific information such as a user name, password, or other account information.

Collection of Personal Data

Cockpit will collect your personal data with precise, explicit, and legitimate goals. It will not treat this data in a way that is incompatible with these goals. Cockpit is committed to collecting only the information that is adequate, relevant, and non-excessive, taking into consideration the goal for which it is collected. Cockpit will take all reasonable measures to ensure that the personal data collected is accurate. Cockpit will not collect any personal information about you unless you provide it to us voluntarily.

Use of Personal Data

Cockpit uses your personal data within the strict limits of the goals for which it was collected. As an example, Cockpit may use your personal data to:

  • Provide you with information on its products and services;
  • Carry out and follow your transactions and instructions;
  • Allow you to take part in the interactive aspects of its website;
  • Fulfill a website user request (brochure fulfillment, sending of marketing or promotional materials including e-mails or other information)
  • Respond to your comments or requests for information
  • Make your user experience more customer-friendly
  • Compile user data that is stored in our corporate database and may be used for marketing and other purposes
  • Match personal data collected here with data about you that we collect offline
  • Comply with legal requirements

Cockpit is committed to not using your personal data without your prior consent.

Recipients of your personal data

The recipients of your personal data are limited exclusively to the people who have a business need to know. Cockpit may share your personal data with third party suppliers or service providers if you have requested information regarding services provided by our third party suppliers. These suppliers and service providers are contractually obligated to keep your personal data confidential and secure, and they are required to use your personal data only for the needs of the services that were entrusted to them. Cockpit will not sell or rent your personal data to third parties without your consent, except pursuant to a court order, to comply with applicable law, or to protect the rights and the goods or the brands of Cockpit.

Shelf Life

Cockpit will not preserve your personal data any longer than it is necessary to achieve the goals for which it was collected or for the time period required by law.

Right of access, Modification, or Opposition

You can ask Cockpit for access to your personal data in its possession, and you may modify this data if it is not accurate. You have the right to prohibit Cockpit from collecting or disclosing your personal data. As regards commercial prospection, you can use your right of opposition without any justification. For the exercise of these rights, please notify the webmaster of the Internet site concerned and/or the Privacy Officer.

Data Security

Cockpit has established measures to ensure the confidentiality, safety and integrity of its systems containing your personal data. The access to the personal data is restricted to those with a business need to know and who are required to observe these rules. On Cockpit’s commercial website, there is no collection of banking coordinates carried out within the framework of effective processes of security of payments. These measurements can consist of encryption during the collection or transfer of confidential data. Cockpit takes care to ensure that your personal data is not altered, damaged or misused.  Banking information is not kept on the commercial website and when and if required, payments will be processed through a third party processor such as PayFast.co.za or PayPal.com and neither of the third parties mentioned provide any banking information to Cockpit in the event of a payment processed online.

Cookies

A "cookie" is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to our website if you have selected the Remember Me option when logging in to the Cockpit website. Cookies also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple different types of cookies.

A "session" cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all your browser's windows, or when you shut down your computer, the session cookie disappears forever.

A "persistent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or a few years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some website functions or features.

Cockpit collects data relating to how you use our Internet website to improve our service to visitors and users of the website through the use of cookies, which are files that your Internet browser places on your hard disk when you visit a website. The cookies do not make it possible to identify you personally. The recorded data can be information such as which pages you viewed, the date and time of such viewing, and other tracking information. You can parameterise your browser so that it informs you of the presence of cookies and provides you with the option of accepting the cookies. You can also parameterise your browser to decontaminate the cookies.

Cockpit does not knowingly allow other companies, such as third-party ad servers or ad networks, to display advertisements the website.

The website may use spotlight tags, web beacons, GIF and pixel tags, banner ads and links which are site instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish how many of the emails are actually opened. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon. We may use web beacons to collect information that will enable us to improve our website.

When you visit the website the server housing the pages automatically generates a "session log." We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we're providing is being used. The only data gathered is the Internet Protocol (IP) address from which you came (which contains no personal information), the website that referred you, the pages you visited and the date and time of those visits.

Users may be directed to the website via banner ads or site links. Ads or site links that are placed by the website use cookies or web beacons to deliver metrics on the effectiveness of the ads or links. They do not collect personal information from the user.

International Transfers of Personal Data

Cockpit utilizes international companies for website security and these companies may have databases in the various countries where they operate. Cockpit may transfer your personal data within the company and may transfer unidentifiable data to its external security partners located outside of your home country. Because the level of data protection is not homogeneous on a world wide level, we do not transmit your personal data to third party companies outside of the European Union unless these companies offer contractually the same or similar level of protection of your personal data that Cockpit offers. For the transfers within Cockpit, the company has adopted several Rules to govern the transfers of personal data coming from the European Union.

Cockpit may share collected personal information about you with other companies within the Cockpit family of companies or subsidiaries. Our "family of companies" is the group of companies related to us by common control or ownership. We share information within this "family" as a normal part of conducting business and offering products and services to our customers.

Personal information that you provide to Cockpit, may be shared with our authorised Cockpit dealers and, or franchisees. This is necessary in order to provide a dealer with information for purposes of contacting you in their regular course of business. The dealer or the Franchisee is not restricted by Cockpit in their use of your data.

Interactive Services

Certain parts of the Cockpit Internet website contains interactive functions. You can, if you wish it, use these interactive functions by filling a form with inscription. This form requires you to disclose certain personal data. This personal data is collected with an aim of improving the interactive services and of meeting your needs. The users registered with these services can have access to the information provided at the time of the inscription, and they have the right to modify or destroy the information provided at any time.

Children's Privacy

Cockpit’s Internet website is generally not intended for minors (less than eighteen (18) years of age). If you are a minor, we encourage you not to transmit personal information without the authorisation of your parents.

Cockpit does not knowingly intend to collect personal information from children under 13 years of age.

If a parent is interested in accessing the personal data on their children that is collected on the website, you can access this information by contacting the webmaster. Cockpit will use reasonable efforts to supply you with the information you have requested.

Links to Third Party Sites

Cockpit’s Internet website can include hyperlinks to third party sites. Cockpit does not control these sites and thus cannot be held responsible for their practices relating to the confidentiality and security of your personal data. We invite you to review those sites’ privacy policies before using them or providing them with your personal data.

Trademark and / or Copyright Notice

Please consult our Terms of Use for further information.

Consent to This Privacy Policy

By using this website, you signify your assent to this Privacy Policy. If you do not agree with any of the terms in this Policy, please do not use this site or submit any personally identifiable information.

Amendments

This Policy became effective on November 29, 2019. Any amendments will be posted at this URL and will be effective when posted. Thus, please check this page periodically.

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Since 1996 we have been providing top quality products and services in the passenger vehicle, bus and truck markets.
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info@cockpit.co.za
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